At Pandhal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or placing an order.
Information We Collect
We collect the personal information necessary to process your orders and provide our services, including your name, contact details, billing and delivery addresses, payment information (processed securely through our payment partners), and order history. We may also collect information that helps us improve your shopping experience and provide better customer support.
How We Use Your Information
We use your personal information to process and deliver your orders, provide order confirmations and delivery updates, respond to your inquiries and support requests, improve our products, services, and website experience, and send promotional offers and updates if you have chosen to receive them.
Information Sharing
We do not sell or rent your personal information to third parties. Your information may be shared only with trusted service providers, such as payment gateways and delivery partners, solely for the purpose of processing payments and fulfilling your orders.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, although some website features may not function properly.
Your Rights
You may request to access, update, or delete your personal information by contacting our Customer Care team, subject to applicable legal and regulatory requirements.
Changes to This Policy
Pandhal Cakes reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: customercare@pandhal.co.in
Phone: +91 92880 22120
